Hangries – Terms & Conditions

Welcome to Hangries. By accessing our website or placing an order, you agree to the terms and conditions set out below. These terms apply to all users of our platform, including customers ordering online, over the phone, or in-person.

Services Offered

We provide freshly prepared food and beverages via:

  • Dine-in

  • Takeaway

  • Online ordering with home delivery

All services are subject to availability and our discretion.

Order Acceptance & Fulfillment

  • Orders are confirmed only after successful payment (for prepaid orders).

  • We reserve the right to cancel or refuse any order due to:

    • Stock unavailability

    • Incorrect pricing

    • Fraudulent activity

If your order is canceled, any paid amount will be refunded as per our Refund Policy.

Pricing

  • All prices are listed in Indian Rupees (INR).

  • Prices are inclusive of GST unless stated otherwise.

  • Prices may change at any time without notice.

Payments

  • We accept online payments via Razorpay, UPI, cards, wallets, and COD (where available).

  • Razorpay’s terms and conditions also apply to online payments.

Cancellations

  • Orders can only be canceled before food preparation begins.

  • Once preparation has started, cancellations will not be accepted.

Refunds & Replacements

Please refer to our Refund & Cancellation Policy for details on:

  • Refund eligibility

  • Replacement of incorrect or unsatisfactory items

  • Timeline and method of refunds

Delivery

Refer to our Shipping / Delivery Policy for:

  • Delivery zones

  • Timings

  • Failed deliveries

Use of Website

By using our website or ordering platform, you agree:

  • Not to use it for any unlawful purpose

  • Not to attempt to breach our system’s security

  • Not to use fake or stolen information

We may suspend or restrict access for any misuse.

Privacy

We take your privacy seriously. Personal information is collected only to fulfill your orders and improve service.
See our full Privacy Policy for details.

Changes to Terms

Hangries reserves the right to update or modify these terms at any time. Continued use of our services implies acceptance of the updated terms.